We try to be as understanding as possible with course cancellations and we always appreciate notice.
We are unable to offer refunds for courses booked but if we are given enough notice, we offer the credit to be used at another time, usually within 6 months of the cancellation. We take each cancellation on a case by case basis and use our discretion. Please try to give us adequate notice as sometimes when a few people cancel off a course, it makes the day unviable for us to run.
If you cancel a rebooked course ie a second cancellation, unfortunately you will forfeit the course. If this happens, try to get someone else a friend or family member to do it in your place rather than waste the place.
We reserve the right to cancel events and we also try to also give adequate notice. In this case if we cancel, we will offer a refund or reschedule.